Returns & Refunds

Our Policy

We want you to be satisfied with your purchase. If a product is faulty, damaged, or not as described, we will provide a replacement or refund.

Eligibility

To be eligible for a return or refund:

• The product must be in its original, unopened condition
• You must notify us within 7 days of collection
• Proof of purchase (order number or receipt) is required

Non-Returnable Items

The following cannot be returned:

• Custom-tinted or mixed paints
• Opened or partially used products
• Products damaged after collection due to misuse or improper storage

How to Return

Bring the product and proof of purchase to our Apia store during business hours. Our team will inspect the item and process your return or replacement on the spot.

Refunds

Approved refunds are issued in cash at the store. Refunds are for the purchase price of the returned product only.

Questions

Contact us at +685 25577 or visit the store for return-related inquiries.